Patients' Awareness about the Patients’ Rights Legislation: A Case Study in Educational Hospitals of Yazd city, 2011

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Introduction: Patients’ rights legislation is designed to improve the communication between patients and the health care providers, which enhances the quality of service. The purpose of this study was to survey the awareness of patients hospitalized in the educational hospitals of Yazd city about patients’ rights legislation and providing appropriate strategies.

Materials and Methods: This cross-sectional study was conducted in 2011. The study population included patients hospitalized in the educational hospitals of Yazd city. Three hundred twenty people were selected as the sample with stratified random sampling. Data collection was done through a standard three-part questionnaire that included demographic information, patients' rights and  interview with the patients. Data analysis was done using Chi-square and Fisher by  SPSS 16 software.

Results: Results showed that patients 'awareness about patients’ rights legislation in hospitals was at a low level, so that in the area of ​​access to health care (67.7% of patients) The area of informed consent (71.3% of patients), In the area of ​​freedom (64.7% of patients) and the area of the right to confidentiality (44.7% of patients) had poor knowledge Only within  the area of the knowledge of the treatment process the patients had good knowledge (88%).

Conclusion: Providing educational programs, installation of patients’ rights legislation in different parts of the hospital and informing the patients about their rights in the hospital can be effective steps for improving the patient's awareness about patients’ rights legislation.

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